Service Matters North East
Service levels: Full-service planning
Team size: 2 – 20
About Service Matters North East
Service Matters
Serving the Hudson Valley, Catskills, and beyond, Katie and her team specialize in bringing your love into non-traditional spaces, infusing traditional aspects that you’ve always dreamed of. Your journey to an unforgettable wedding or event begins with us. Service Matters North East, LLC – where your vision is our commitment. I, Katie, truly love getting to know you as a couple and the relationship with build along the way is my priority.
We have specialized in wedding planning, event and wedding day management and production, designing, and hospitality for over 16 years. Our focus has been to assist couples in creating the wedding of their dreams in diverse locations.
In three words: Calm, Efficient, Innovative
Services by planning level
| Full-service planning | Partial planning | A la carte | Event design | |
|---|---|---|---|---|
| Description | We specialize in helping couples plan a wedding that feels aligned in who they are, their love story, and overcome any barriers to the non-traditional elements they may want. | Partial Planning is great for the couple who have the time, drive, and will to plan their wedding but need a little guidance, support, and some hands on planning from an experienced wedding planner. | We have a variety of services to offer couples including floral, design, and even planning consultations outside of any planning package. | any design add on will be custom priced out based on couples budget and vision. |
| Planning begins | 12 Months out | 6 Months out | 12 Months out | 12 Months out |
| Final Venue Walkthrough | ||||
| Event Styling & Design | ||||
| Onsite Event Management | ||||
| Budget Planning | ||||
| Venue Recommendations | ||||
| Vendor Selection | ||||
| Vendor Management | ||||
| Contract Review | ||||
| Rentals & Linens | ||||
| Transportation Coordination | ||||
| Venue Visits | ||||
| Timeline Creation & Management | ||||
| Invites & Stationery | ||||
| RSVP Tracking | ||||
| Wedding Website | ||||
| Pricing | Starts at $10,500* | Starts at $7,500 | Starts at $4,000 | Starts at $3,500* |
Reviews
Write a review5.0 out of 5
5 reviews
- ER
Epiphanie R.
Ease of Mind
Service Matters North East is an absolute pleasure to work with for our wedding. Their communication style is communicative and you can truly see how passionate they are about what they do. I have randomly texted Katie questions, and she gets back to me immediately which has given me a peace of mind throughout this planning process. The quality of their work and the value they provide is impeccable and detailed. They are helping us pick the perfect vendors that fit our vision, drawing on their extensive experience. Katie is so amazing at guiding us with our design decisions and ensuring every element of our wedding day is flawless. We feel extremely lucky to have her throughout this process!
- LL
Loren L.
A dream to work with!
Working with Katie is always a great experience. As a DJ, I truly appreciate how organized, thoughtful, and professional she is as a wedding planner. She brings a calm, genuine presence to every event and keeps everything running smoothly for both the vendors and the couple. Her attention to detail and collaborative approach make a noticeable difference on wedding days, and it’s always a pleasure to be part of the same team. I highly recommend Katie to any couple looking for an exceptional planner.
Katie Parent•Jan 2, 2026Thank you, Loren! It is always a pleasure working as a team!!
- AA
Ali A.
Find yourself a Katie
I truly cannot put into words how incredible Katie is. Working with her was hands down one of the best decisions we made for our wedding. She did not just meet my expectations. She surpassed them in every possible way. Katie brought organization, grace, reassurance, and an unmatched level of expertise to every step of the process. On our wedding day, I felt completely calm and present knowing she had everything handled. That feeling alone was priceless. If I could give one piece of advice to any bride, it would be this. Hire Katie. Having someone like her in the months leading up to your wedding and on the day itself is the greatest investment you can make. You simply cannot put a price on peace of mind on one of the most important days of your life. Katie is a true gift and I am forever grateful.
Katie Parent•Jan 2, 2026Thank you so much for the kind words!! It was such a pleasure working with you for your special day!!
- JY
Jessica Y.
The Heart of Every Wedding
Working with Katie is truly one of the greatest joys of my job. Not only do I adore working alongside her, but my clients feel it too — they trust her deeply, feel cared for every step of the way, and always comment on how calm, supported, and seen she makes them feel. Katie leads with so much heart, and it shows in everything she does. She’s thoughtful, organized, endlessly kind, and fully present for her couples and vendor team alike. You can feel how much she genuinely cares, and that kind of presence is rare. Any couple lucky enough to have Katie planning their wedding is in the best possible hands
Katie Parent•Dec 17, 2025I always love working with you and thank you so much for your kind words!
- AF
Allison F.
Can’t recommend Service Matters Enough!
Service Matters North East was an absolute pleasure to work with for our wedding. From the very beginning, Katie and her team were thoughtful, caring, and incredibly knowledgeable, guiding us through the planning process with ease. They truly listened to our vision and tailored every detail to fit us as a unique couple. The quality of their work was heartfelt, authentic, and deeply connected to our personalities and style. Katie is simply the best! I cannot recommend her and her team enough. She was always there for us when we needed her, and I would use Service Matters North East again for any event in the future. Katie is exceptionally talented at what she does, and helped make our special day truly unforgettable.
Katie Parent•Dec 17, 2025Thank you so much Allison and Mike. It was such a pleasure getting to know you both!
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