Question 1

When will the photos be delivered?

Accepted Answer

The whole album will be delivered within one month of the wedding via an online album. Each photo is reviewed and edited, with a mix of both color and black-and-white, digital and film images. Sneak Peeks are delivered within a week.

Question 2

How will payments be handled?

Accepted Answer

When booking, I require a reservation fee of $600, which will be deducted from the package you choose. That is to secure your date. All payments are made online by card. The remaining balance must be paid 2 weeks before the event. Payment plans are available if needed, and you can split payments up to 12 installments.

Question 3

Can I add more hours if needed?

Accepted Answer

Absolutely! for $500 per hour you can add this to any package.

Question 4

What happens if it rains?

Accepted Answer

At the meeting we'll talk about what we'll do if it rains. A little rain is said to bring luck, and we can capture incredibly beautiful photos even in the rain. Send a message if you'd like to see images taken in rainy conditions.

Question 5

We are camera shy, how do you handle that?

Accepted Answer

I will do everything to make you as comfortable as possible. Don’t see me as your photographer, but as your new best friend who drops bad jokes now and then to lift the mood. If needed, I’ll also help you with posing.

Question 6

Do you have a backup camera?

Accepted Answer

Of course! I also have backup lenses, several memory cards and batteries. I also have a drone that I can film and photograph with for an additional fee.

Question 7

When do we need to book?

Accepted Answer

The earlier the better! To be sure I’m available on your date, it’s best to be out in good time. I’d say 10-12 months in advance is the best.

Question 8

We want to book — how do we do that?

Accepted Answer

How wonderful! Send a message and tell me a bit about your wedding and the date you’re getting married, and hopefully I am available for your big day :)

Question 9

Do you also offer video services?

Accepted Answer

No, I prefer focusing on photography only, so you can get the best wedding pictures possible. But I can recommend videographers in your area if you are interested.

Question 10

What’s your back-up plan if you can’t photograph our wedding as planned?

Accepted Answer

In my 5 years of experience as a wedding photographer, I’ve never cancelled a booking. In the very rare event that I’m unable to photograph your wedding, I’ll make sure you’re covered by one of my colleagues or my contracted assistant and then I'll still edit the images before sending them over to you.

Question 11

Do you have insurance?

Accepted Answer

I do! Just let me know if your venue requires a certificate of liability, and I’ll send that over to them.

Question 12

Will you edit all our pictures?

Accepted Answer

Definitely. All final images will be edited for color, saturation, exposure, and sharpness to ensure they look beautiful.

Jemina Smith Photo

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