Question 1

Do you require a preview session?

Accepted Answer

Yes, It is included in all bridal packages! Preview sessions include a thorough consultation in which we discuss your overall vision for your big day and your look inspiration. The appointment typically lasts 2-2.5 hours for hair AND makeup and 1-1.5 hours for hair OR makeup. This appointment may also be scheduled on the same day as your engagement portraits, bridal portraits, bridal shower, final dress fitting or on the date of another special event.

Question 2

What methods of payment do you accept?

Accepted Answer

I accept all major credit cards, debit card, Apple Cash and Venmo.

Question 3

Is gratuity included in your pricing?

Accepted Answer

No, gratuity is not included in our pricing but always sincerely appreciated.

Question 4

What if I don’t know the exact number of people who will need hair and/or makeup services on my wedding day?

Accepted Answer

Because we book our time, our artists and our supplies in advance, and based on the information provided within your signed service agreement, we recommend that you secure as many “for sure” services as possible. We often book multiple events in one day and potentially may not have the time or artists available to add additional services on the day of your event.

Question 5

What is your cancellation policy?

Accepted Answer

Cancellations may be made up to 90 days before the event date. In the event you decide to cancel your event wishing 89 days or less of the event date, 100% of the total cost of services within your service contract agreement is due upon notice of cancellation.

Question 6

Do you offer men’s grooming/makeup services?

Accepted Answer

Yes, I do offer men’s grooming services. This service includes very natural makeup for photography, hair and facial hair styling.

Question 7

Do you have a service minimum?

Accepted Answer

Only during peak weddings dates do I require a She’s a Dream Package or 6 minimum service to book. (March-June & September-November)

Question 8

My family and/or bridal party is paying for their own services; are they able to make seperate payments?

Accepted Answer

No. Please have all family and/or bridal party members make their payments to the responsible party, which is typically the person signing the service contract agreement. That person or responsible party will submit the payment(s) to Rosa Martinez

Question 9

How do I secure my wedding date?

Accepted Answer

I book services on a first come, first serve basis. For all wedding and special event services, I require a signed service contract agreement along with either a 50% of the overall balance total or $500 (whichever is lower) as a non-refundable retainer. The final balance total is due (14) days prior to your wedding or event date. Please note that your date is not secured with Rosa Martinez until she has received and approved your signed service contract agreement and retainer, even if you have had a preview appointment.

Question 10

What is a Glowy Skin Prep?

Accepted Answer

A Luxury Skin Prep includes light cleanse and exfoliation of the face, neck and décollete plus a combination of high end serums, dry sheet mask, lip exfoliation, lip + under eye mask and moisturizers. This is for Brides who wants delicious & juicy donut glazed skin that translates into a post facial glow type of makeup. The ultimate skin prep for long lasting makeup and makeup that looks like skIn.

Question 11

What is included in your makeup pricing?

Accepted Answer

For my brides, I include a custom to you makeup application, false lashes, the ultimate glowy skin prep and a small touch up kit plus unlimited communication from inquiry to wedding day. For Bridesmaids, false lashes are included.

Question 12

What does your "Last Looks" touch up service include?

Accepted Answer

As a bride, you deserve to feel your absolute best. My Last Looks Touch-Up Service is designed to keep you looking flawless and feeling stress-free. This service includes hourly touch-ups for both your hair and makeup, ensuring that you stay picture-perfect through every moment. But that’s not all – I’ll be by your side as your personal assistant, making sure everything goes smoothly. From handing you a refreshing glass of water to fluffing your dress, adjusting a tie, or making sure your images are perfect. And if you want a quick hair or makeup change to freshen things up for your reception or an outfit change, I’ve got you covered!

Question 13

What is your travel policy?

Accepted Answer

Travel is included for one artist with a booked package within the Charleston Area. Travel is based on your getting ready location and is charged per artist. Any travel over 90 miles (one way), requires hotel accommodations in addition to the travel fee. Please inquire with Rosa for international fees.

Rosa Martinez Makeup Artist + Hair Stylist

Beauty services

Minimum spend

About Rosa Martinez Makeup Artist + Hair Stylist